Case Study: Family Offices - Multiple Client Protection During Targeted Exposure

Client Profile: Family Office, representing multiple wealthy families, under threat after public exposure

Challenge

A family office managing multiple families with significant real estate and private equity assets began experiencing threatening online exposure following a highly publicized acquisition. Ownership details, client information, and travel patterns were leaked online, with unfamiliar vehicles observed staking out one residence. 

Client risk had shifted from a more general worry of visible wealth to a specific threat of travel and routines being leaked online, as well as other significant private information. Without intervention, escalation toward robbery or assault seemed increasingly probable. 

Actions Taken

• Conducted comprehensive risk assessment across all client primary residences.
• Performed residential advance work including perimeter review, access control evaluation, and staff background checks.
• Developed new travel routes with schedule modifications and variable routes to reduce traceability and prevent current knowledge leading to vulnerability.
• Implemented an additional layer of security with a covert team assigned to provide a discreet protective presence to the most vulnerable clients. 

Outcome

Unfamiliar property surveillance ceased within weeks of implementation. The removal of predictability from client travel reduced the potential for contact with bad actors, and was able to be implemented without restricting their lifestyle unduly. 

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